Our technicians are experienced in diagnosing and fixing a variety of problems...
Heater problems can be as simple as a bad element or as complex as a main board related issue. Our technicians can diagnose and fix any heater issue.
Finding and fixing leaks caused by freeze damage can be difficult and time consuming. For a small fee, we can examine a tub for leaks and provide an upfront estimate of the cost of repair so there are no surprises.
From leaking wet ends to bad motors, from circulation pumps to multi-speed jet pumps, we service them all.
A common problem in hot tubs and spas is the circuit breaker tripping. This can be caused by a variety of issues. Our technicians have the experience to troubleshoot this problem right the first time.
Whether it's a Jacuzzi or a Marquis, from Artic to Vita Spa and everything in between we fix all brands...period. We even fix custom built "no brand" spas. Any Make, Any Model.
Our knowledge of hot tubs and spas is unsurpassed. We've confidently and successfully worked on spas of all ages, including some up to 30 years old. If some other company told you it couldn't be done, or quoted you an outrageous price, give us a call.
Our phones are staffed by a live, knowledgable staff member at all times. We pride ourselves on our ability to provide top of the line support and service to our customers.
We hope you find this information helpful. Contact us with any questions you don't see answered here.
In some cases, a low flow error may be caused by a filter that's either clogged or worn out. In other cases, it may be due to a bad circulation pump. To check, remove the filters from your spa. If the error clears, then it's time to order new filters. If not, then it's time to contact us.
First, confirm that the hot tub is getting power. If not, reset the breaker. Next, contact us. In many instances, we can restore heat with an in-stock part. If you can't reach us, then consider draining your hot tub. Most tubs have a drain, or you can use a small pump to drain it. Once drained, remove the filters and pour a gallon of marine/rv anti-freeze into the filter holes to protect the pipes from any water remaining in the pipes.
We charge $195 for a service visit. This includes up to one hour of service work. Additional time is billed at $145 per hour. Any parts or supplies are in addition to this hourly service rate. Our parts and services are also subject to the PA Sales Tax.
In general, we will not install customer provided parts. The income from part sales is a key part of what keeps our company in business. Additionally, our relationship with our supplier is invaluable, and the impeccable technical support that they provide to us is contingent upon our continuous financial support. As such, if we are providing a client with a diagnosis, we will require the client to purchase the parts from us. We guarantee that the parts we provide will always be compatible with your hot tub and that they are always installed correctly.